When entering data in Quality Window, each record must have a date and time that is:
- Later than the previous record
- Earlier than the current system date and time on the workstation
If this rule is violated, a validation error will occur.
Common causes and how to resolve them
Incorrect date/time entered manually
- Review your records starting from the oldest incorrect entry
- Correct each record in sequence until all dates/times are valid
Incorrect system date/time on a workstation
- Verify and correct the system date and time on any computer used for data entry
- After correcting the system clock, update existing records starting from the oldest invalid entry
Corrupted or inconsistent date/time data
- If the issue persists and cannot be resolved through manual correction, contact Busitech support
- Include your license number and a brief description of the issue so we can assist further
Notes
- Date and time validation is enforced to maintain proper record sequencing
- Fixing earlier records is required before later records can be corrected